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Open source CRM

October 28, 2011

Today I started to look into some of open source CRM tools. One of my relative is working as project manager in vendor management. She was not aware of any tools available for the managing customer issues and communication. I promised her to help her in this. As soon as searched on the web. I found there are lot of tools available in CRM space.

this is good link for top 10 CRM products in open source http://www.insidecrm.com/features/top-open-source-solutions-121307/. I zeroed downed to Suger crm. Then I compared the features available in open source edition. Below link can help to see the differences between paid and free solution.

http://media.sugarcrm.com/datasheets/EditionsComparison_CE.pdf

Next steps are to download solution and try it out. I will keep on posted on my finding on this tool.

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